Terms of Service

These terms cover use of this website and the ACT Lab client portal. Using either means you agree to them. A separate signed statement of work governs the actual delivery of any project — these terms don’t replace it.

The client portal is invite-only. You’re responsible for keeping your credentials secure and for activity under your account. Tell us immediately if you think an account has been compromised.

Don’t use this site or the portal to do anything illegal, to attempt to access another client’s data, or to disrupt the service for anyone else.

Invoices are payable by the due date shown on the invoice. Payment is processed by Stripe or Xendit; we never see or store your full card details. Late payment may pause active work — we’ll always tell you before that happens.

Ownership of the work we deliver transfers to you on full payment, as specified in the relevant statement of work. We retain the right to describe and display completed work in our own portfolio unless your agreement says otherwise.

We aim to keep the client portal available at all times but don’t guarantee uninterrupted access — scheduled maintenance and things outside our control (like a hosting provider outage) can cause downtime.

We’re not liable for indirect or consequential damages arising from use of this site or the portal. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim.

If we change these terms materially, we’ll update the date below and, for active clients, let you know directly. Contact hello@actlab.xyz with any questions.